Some Our Most Frequently
Asked Questions

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Colwill Counselling FAQ’s

Some of the most common questions are answered below, however please get in contact should you require any further details. Our complimentary 20 minute phone consultation is also available for new clients.

How does talking to a counsellor help me?

It is often difficult to discuss your personal and inner thoughts with family and friends, for worry about what they might say or think of you.  Counselling provides a safe and confidential setting for you to open up and make sense of what’s been happening in your world.

Being able to talk openly without worry or fear of being judged can provide a huge relief for many people and can be extremely beneficial for helping you overcome your difficulties and concerns. Colwill Counselling will walk with you on your journey of self-discovery.

How long does a counselling session go for?

Typically an individual session lasts for 1 hour. Phone and Online (Zoom) sessions are also available for 1 hour session. A complimentary 20 minute initial consultation session via telephone or zoom is offered for new clients.

How many sessions will I need?

The number of sessions required vary and relate to your own individual needs. There is no set script here and therefore the number of sessions can range anything from 1 to 40 to ongoing life support and coaching. 

To start, we would recommend six counselling sessions with “check-ins and reviews” after the third and sixth sessions to assess the progress and plan for ongoing sessions if required.

This is not set in stone, the number of sessions depends on your individual and personal needs.

Do I need a referral to come and see you?

A referral is not needed for our counselling service.

Is a counsellor the same as a psychologist or therapist?

A therapist is a broad term to describe a professionally trained person who can provide a service for a variety of therapeutic purposes. Counsellors are trained to provide counselling to almost anyone that seeks their service. One of a counsellor’s main focus is talk therapy with the aim to supporting their clients toward a more positive and healthier frame of mind.

The following issues and problems are some of the more common (but not all) areas that Counsellors can confidentially listen to, empathise and talk to clients about:

  • Suffering and overcoming abuse
  • Taking control and beating addictions (including both substance and behaviour addiction)
  • Dealing with the loss of a loved one
  • Resolving conflicts both at home and at work
  • Managing and overcoming anxiety, stress and depression
  • Increasing self-confidence and self-esteem
  • Resolving relationship issues
  • Resolving family conflict
  • Anger management
  • Uncertainties regarding direction in life

Counselling is a way of understanding and helping people improve their circumstances by focusing on thoughts, values, beliefs, feelings and resulting behaviours.

Psychologists are involved with all matters of the mind and will work with patients in a clinical setting to assist with complex mental health conditions. Psychology is interested in the biological bases of mind and behaviour along with the influence of social and cultural processes on our thoughts and actions. Psychotherapy is generally a longer-term treatment that focuses more on gaining insight into chronic physical and emotional problems.

Contact us for a no obligation discussion here

FAQ | Colwill Counselling Clinic For Men

About Our Clinic –

How do I make an appointment?

To make an appointment

Telephone – Please call me on 0431046650 (If I am with clients, there is a voicemail service and I will call you back. By all means please state preferred day and time that you would like me to call you back)

Online – Please complete the short enquiry form
click here

What happens if I miss my appointment?

Please contact the office as soon as you know that you are unable to attend so that we can arrange a new appointment.

Giving us as much notice as possible can allow someone else who needs support, the opportunity to book an appointment.

Email –

Do you offer face to face and phone counselling?

Face to Face, Phone and Online (via Zoom) counselling is available.

About Our Counselling Services –

What qualifications do you have?

Mark Colwill has a diploma in Counselling, senior facilitator in Men and Women’s anger management programs and is a member of the Australian Counselling Association.

See our About Us page for a full list of qualifications and experience.

My partner doesn’t want to see a counsellor, what can you do?

Partners might be reluctant to seek therapy even if you feel that it may help them.  For couple’s therapy, it is not uncommon for one of the partners to feel unsure about counselling.

An informal consultation over the phone, or via zoom would allow your partner to ask questions about the service and also will allow them to assess what it feels like for them to be able talk to an independent person.

One can reassure their partner that this initial conversation is not a counselling session, simply a chance to explore if such a service would be comfortable for them. This initial consultation is a complimentary service from Colwill Counselling.

The choice does need to ultimately come from your partner and an informal discussion with us, may be a helpful option for deciding what they would like to do.

How long does it take to treat addiction?

Addiction is treatable and can be managed successfully. There are many diversities of addiction and it is a complex condition. It can be substance or behaviour related. Common addictions include alcohol, drugs, gambling, food and sex.

Getting help early can really help you on the road to recovery. The sooner you reach out for help, the easier it will be to recover. Recovery from addiction is when you feel that your life is back on track, in addition to abstinence from the addictive behaviour.

Given the complexities and diversities of addiction, treatment time periods can vary.

There are many options for the treatment of Addiction including Counselling, 24 hour help lines, in and out-patient rehab, your GP.

With Colwill Counselling you can learn how to identify the cues that cause your behaviour and adopt methods to offset the triggers and control urges. There is no judgement here and you will be very welcome to open up and share your addiction concerns in a warm and safe environment.

As a guide, an initial 6 sessions of therapy is recommended.

Why do you specialise in men's counselling?

Through my own life experience, I really understand the difficulties that some men face. I appreciate how this can be a dark and lonely part of a man’s life even if they are surrounded by family and friends.

For many of us, it can be very hard to not only understand what’s going on for us or why we think and feel what we think and feel, but in addition what we need to do to get through these tough times.

It can be especially hard for us to be able to share our concerns with our loved ones. We can feel shut off to the people that surround us, especially those closest to us.

We may not be proud of some of the consequential behaviours that come from being “lost” in ourselves.

I get that, and I am here to help support you, fellow to fellow and non-judgmentally, towards re-connecting with your real life values to help motivate you to lead a refreshed, healthy and happy life style, serving your best interests and those of whom you care about.

My man to man counselling service comes from the heart of someone who has “been there” and appreciates how difficult it can be to open up and talk. I am here to walk with you on this journey, to listen to your story and to help you find your answers.

Mark Colwill – Founder Colwill Counselling

Do you treat women and couples too or just men?

Colwill Counselling offers support for Women, Men and Couples. Our approach is suitable for all walks of life and you will find sessions to be welcoming, confidential, safe, respectful and non-judgmental. Individual counselling can lead to couples counselling and vice versa. We have experience with all adult age groups covering a vast diversity of life events.

During your free consultation, and prior to any formal bookings, you will be very welcome to ask as many questions as you like about what to expect from our therapy and how we will be able to support you.

How do I know if counselling is the right fit for me?

It is common for people to question if counselling is right for them. You may already be trying to answer that question yourself and perhaps believe you can deal with things by yourself.  The only way to find the answer, is to give it a go. Take that first step and have a no obligation, complimentary consultation session with us.

Should you decide to book further sessions with us, we will always have “check in” and feedback discussions to ensure that counselling is helping you. There is no set plan and no formal “pre-rehearsed” routine during our sessions. We go wherever you need us to go.

Honest and open feedback sessions (often after every 3 weeks of therapy) allow you to monitor the progress of therapy and for us to make any changes, if needed, to ensure that we are always continuing on the right track.

I feel like I am highly stressed, can you help with this?

Colwill Counselling certainly can help you deal with your stress. There are many techniques that will give you a much better understanding about stress, the early warning signs and triggers that can cause stress.

In addition, you will be able to gain knowledge how to not only reduce stress when it is present, but to implement techniques and skills that can avoid the onset of stress.

Mindfulness training is extremely beneficial to many and is part of the program for supporting you with for coping mechanisms for dealing with stress.

FAQ | Colwill Counselling Clinic For Men

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